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How long will the repairs take?

The reality is that repair times vary widely depending on the complexity of the issue and parts availability. Simple maintenance like oil changes or inspections can often be done while you wait. More involved repairs might take a day or two, especially if we need to order parts. The key is communication – we'll give you a realistic timeframe upfront and keep you informed if anything changes.

How do I know if I need to bring my car in for service?

Your car will usually give you plenty of warning before something major goes wrong, the trick is paying attention to what it's trying to tell you. Warning lights on your dashboard are the most obvious signals, but don't ignore changes in performance, unusual noises, or new vibrations. Also, stick to your maintenance schedule! Your owner's manual has service intervals for a reason. If you're not sure whether something needs attention, just give us a call and describe what you're noticing. We're always happy to help you determine if it's something urgent or if it can wait until your next visit.

Do I need an appointment or can I just stop by?

While we always recommend calling ahead to make sure we can fit you in when it's convenient for you, we understand that car problems don't always happen on schedule, so we'll do our best to accommodate you. For more involved diagnostic work or when you're on a tight timeline, definitely give us a call at (860) 646-5036 to schedule an appointment.

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