- (860) 646-5036
- M - F 7:30 AM - 5:30 PM
FAQ
Frequently asked questions
Absolutely! We've been working on everything that rolls into our shop for over 45 years – from that reliable old Honda Civic that just won't quit to the European import that needs a little extra TLC.
Absolutely! There's nothing worse than that sinking feeling when you pick up your car and get hit with unexpected charges. That's why every job starts with a clear, written estimate that spells out exactly what we're going to do and what it will cost. We believe you have the right to make informed decisions about your vehicle, and that's impossible without honest, upfront pricing.
We stand behind our work because we believe in it. Every repair comes with our warranty on both parts and labor – the specific terms depend on the type of work performed, and we'll explain exactly what's covered when we give you your estimate. If something goes wrong with a repair we've done, just bring it back and we'll make it right. It's that simple.
The reality is that repair times vary widely depending on the complexity of the issue and parts availability. Simple maintenance like oil changes or inspections can often be done while you wait. More involved repairs might take a day or two, especially if we need to order parts. The key is communication – we'll give you a realistic timeframe upfront and keep you informed if anything changes.
Your car will usually give you plenty of warning before something major goes wrong, the trick is paying attention to what it's trying to tell you. Warning lights on your dashboard are the most obvious signals, but don't ignore changes in performance, unusual noises, or new vibrations. Also, stick to your maintenance schedule! Your owner's manual has service intervals for a reason. If you're not sure whether something needs attention, just give us a call and describe what you're noticing. We're always happy to help you determine if it's something urgent or if it can wait until your next visit.
While we always recommend calling ahead to make sure we can fit you in when it's convenient for you, we understand that car problems don't always happen on schedule, so we'll do our best to accommodate you. For more involved diagnostic work or when you're on a tight timeline, definitely give us a call at (860) 646-5036 to schedule an appointment.
Contact
- 174 West Center St., Manchester, CT 06040
- Phone: 860-646-5036
- Email: ppautopaul@yahoo.com
- Submit Inquiriy
- M - F 7:30 AM - 5:30 PM
© 2025 P&P Auto Repair
© 2025 P&P Auto Repair